DRAVENTHIX Money Back Guarantee Policy

At DRAVENTHIX, customer satisfaction is our top priority. We stand behind the quality of our products and are confident that you will be satisfied with your purchase. If for any reason you are not completely happy, we offer a comprehensive Money Back Guarantee to ensure peace of mind.

Eligibility for Refund

• Time Frame: Requests for refunds must be submitted within 30 days of the purchase date.
• Product Condition: The product must be returned in its original condition with all packaging, manuals, and accessories intact.
• Proof of Purchase: A valid receipt or proof of purchase is required for all refunds.

Non-Refundable Items

• Gift cards
• Downloadable software products
• Items marked as final sale

Refund Process

1. Contact our customer service team at support@draventhix.com with your order details and reason for return.
2. Upon approval, you will receive instructions on how to return the product.
3. Once we receive and inspect the product, a refund will be processed to your original payment method within 7-10 business days.

Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to an error on our part.

Exchanges

If you need to exchange an item for the same product due to damage or defect, please contact us at support@draventhix.com and we will provide assistance.

Contact Us

If you have any questions regarding our Money Back Guarantee, please do not hesitate to reach out to our customer support team at support@draventhix.com or via phone at 1-800-555-0199.

Thank you for choosing DRAVENTHIX. We value your business and are committed to providing you with the best possible service.